Terms of Service

Welcome to Big Ron BBQ. These terms keep things fair and simple. Big Ron respects the rules of the grill, and we ask the same of everyone at the site.

The Agreement

By using bigronbbq.com or placing an order, you agree to these terms of service, along with our Shipping Policy and Refund Policy, which form part of these terms. If you do not agree, please do not use the site.

Products

Product photos are accurate, though screens and lighting vary. Sizes, materials, and package contents are stated on each product page and control over any other description. Each order includes exactly what the product page says it includes.

Safe Use

Our products are grilling tools. They get hot during use. Handle hot items with tongs or gloves, let everything cool before rinsing, keep children away from the grill, and use products only as intended. Big Ron BBQ is not responsible for injuries resulting from misuse.

Pricing and Payment

Prices display in your local currency where supported; the store's base currency is Canadian dollars (CAD). Prices may change at any time, but changes never apply to orders already placed. If a listing contains an obvious pricing error, we may cancel the affected order and refund it in full.

Promotions and Discounts

Discount codes and automatic offers have the start dates, end dates, and conditions shown when offered, cannot be applied retroactively to earlier orders, and may be withdrawn if abused. Free gift items require the qualifying cart value at checkout; gift value is not redeemable for cash.

Orders

We may refuse or cancel any order at our discretion, for example where fraud is suspected, stock is unavailable, or an address cannot be validated. Cancelled orders are refunded in full.

Intellectual Property

All content on this site, including the Big Ron name, character, images, and copy, belongs to Big Ron BBQ and may not be used without written permission. Big Ron built his legend one sausage at a time. He intends to keep it.

Limitation of Liability

To the fullest extent permitted by law, Big Ron BBQ is not liable for indirect, incidental, or consequential damages arising from use of the site or products. Our total liability for any claim is limited to the amount you paid for the order in question.

Governing Law

These terms are governed by the laws of Canada. Any dispute will be resolved in the courts of Canada.

Changes to These Terms

We may update these terms from time to time. The version posted on this page applies. Continued use of the site after an update means you accept the revised terms.

Contact

Questions about these terms: email support@bigronbbq.com.